Terms of Service for WhatsApp Communication

1. Acceptance of Terms By opting in to receive WhatsApp messages fromVirgin Mary Higher Secondary School, you agree to abide by these Terms of Service. These terms govern your use of our official WhatsApp Business Platform for school-related communications.

2. Description of Service The School uses the official Meta WhatsApp Business API to send important notifications to registered parents, guardians, and staff. These communications may include, but are not limited to:

  • Academic updates and attendance alerts.
  • Fee payment reminders and receipts.
  • Emergency broadcasts, holiday notices, and event invitations.
  • Automated or human-agent responses to direct inquiries.

3. Opt-In and Consent By providing your mobile number to the School during admission, enrollment, or via our official consent forms, you explicitly agree to receive informational messages from us on WhatsApp. The School will not use this channel for third-party marketing or spam.

4. How to Opt-Out Participation is entirely voluntary. You may withdraw your consent and stop receiving messages at any time by:

  • Replying to our WhatsApp message with the word “STOP”.
  • Contacting the school administration office directly to have your number removed from our messaging database.

5. Acceptable Use by Users When replying to the School’s official WhatsApp number, you agree to communicate respectfully. You must not:

  • Send abusive, harassing, threatening, or discriminatory messages.
  • Share inappropriate media, spam, or malicious software.
  • Use the channel for non-school-related commercial purposes. The School reserves the right to block any user who violates these rules.

6. Privacy and Data Protection Your use of this service is also governed by our Privacy Policy. All messages are secured by WhatsApp’s End-to-End Encryption protocol. We do not share your phone number or chat history with unauthorized third parties. For full details, please review our Privacy Policy at https://virginmaryschool.com/privacy-policy-for-whatsapp-communication/.

7. Service Availability and Disclaimer While we strive for reliable communication, the WhatsApp Business Platform relies on third-party infrastructure (Meta/WhatsApp) and internet connectivity.

  • The School does not guarantee that messages will be delivered instantly or without interruption.
  • Urgent or time-sensitive emergencies should not rely solely on WhatsApp; please call the School office directly.
  • The School is not liable for any data charges incurred by your mobile provider while using WhatsApp.

8. Changes to Terms The School reserves the right to update these Terms of Service at any time to reflect changes in Meta’s policies or our administrative processes. Continued use of the service constitutes acceptance of the new terms.

9. Contact Information If you have any questions or require support regarding our WhatsApp services, please contact us at:

info@virginmaryschool.com

0734-2510268

+91-7000187472

Virgin Mary Higher Secondary School
157, Mangal Colony, udhyan Marg, Ujjain (MP) – 456010

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